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Version: 2.3.0

Forgot password

Creation Date: May 01, 2024
Created By: VNPT eContract's team


This feature allows users to easily reset their password when they forget it or need to change it for security reasons.

Instructions for retrieving password when user forgets it

Steps

  • Step 1: On the login screen, click on "Forgot Password"
  • Step 2: Enter "Username" or "Email" and click "Reset Password"
  • Step 3: Choose a method to receive OTP and click "Confirm"
  • Step 4: Enter the OTP sent via the chosen method in step 3
  • Step 5: Enter the information: "New Password" and "Confirm New Password"
  • Step 6: Click "Confirm" to reset the password

Instructional Video