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Version: 2.3.0

Cancel document

Creation Date: May 01, 2024
Created By: VNPT eContract's team


The feature allows users to cancel or invalidate a specific document that has been created. This function is useful in situations where a document needs to be canceled due to errors, changes in circumstances, or other reasons.

Guide to cancel a document

Only cancel documents created by yourself and in the states: "Ready", "Processing", or "Completed", and cannot restore canceled documents.

Steps to perform

  • Step 1: Select the document to cancel
  • Step 2: Swipe left on the selected document to open the extended features
  • Step 3: Press "More"
  • Step 4: Press "Cancel” and open the confirmation window to cancel the document
  • Step 5: Select or enter the reason for cancellation and press "Confirm"

Instructional video