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Version: 2.3.0

Resign

Creation Date: March 17, 2025
Updated by: VNPT eContract's team

The "Resign" feature allows users to handle failed automated signing processes by changing their status to a new one to perform the automated signing process again with the latest updated configuration information. Users can resign one or multiple processes at the same time.

Instructions for resigning a document with an error​

  • Step 1: Open the automated signing history list.

  • Step 2: Search for and select a document that encountered an error that you want to resign.

  • Step 3: After selecting the document, click on the "Resign" button.

  • Step 4: A confirmation window will appear. Please check the information and confirm to perform the resigning of the document.

  • Step 5: The system will notify “Document status changed to resign successfully” and proceed to resign the selected document.

Resign a document with errorResign a document with errorResign a document with error

Instructions for resigning multiple documents with errors​

  • Step 1: Open the automated signing history list.

  • Step 2: Search for and select the list of documents with errors that you want to resign.

  • Step 3: After selecting the list, click on the "Resign" button.

  • Step 4: A confirmation window will appear. Please check the information and confirm to perform the resigning of multiple documents.

  • Step 5: The system will notify “Documents status changed to resign successfully” and proceed to resign the selected document list.

Resign multiple documents with errorsResign multiple documents with errorsResign multiple documents with errors